At K1NG Detailing & Valeting, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website and services.
1. Who We Are
K1NG Detailing & Valeting (“we”, “our”, “us”) is a professional detailing and valeting business based in the UK.
2. What Information We Collect
We may collect the following types of information:
- Personal information: name, phone number, email address, billing/delivery address.
- Booking and payment details: information needed to process your service or purchase.
- Technical information: IP address, browser type, device type, operating system.
- Cookies and tracking data: information about your browsing activity on our website (see Section 8).
3. How We Collect Your Data
We collect data in the following ways:
- When you contact us via our website, email, or phone.
- When you make a booking or purchase.
- Through cookies and analytics tools when you browse our website.
4. How We Use Your Data
We use your personal data to:
- Process bookings, payments, and provide services.
- Respond to enquiries and customer support requests.
- Send invoices, confirmations, and updates.
- Improve our website and services.
- With your consent, send promotional offers or marketing updates.
5. Legal Basis for Processing
We process your data under UK GDPR on the following grounds:
- Contract: to deliver the service you have booked.
- Consent: when you agree to receive marketing communications.
- Legitimate interests: to improve our website, prevent fraud, and protect our business.
- Legal obligations: to comply with financial, tax, and regulatory requirements.
6. Data Retention
- We keep financial records (invoices, payment details) for 6 years as required by law.
- Enquiry details are stored for up to 12 months unless you become a customer or request deletion.
- Marketing data is kept until you withdraw your consent.
7. Who We Share Your Data With
We only share your information with trusted third parties when necessary, such as:
- Payment processors (e.g. card processing services).
- IT and website hosting providers.
- Subcontractors or service partners (only if required for your booking).
We never sell or rent your personal information to third parties.
8. Cookies & Tracking
Our website may use cookies to improve your browsing experience, analyse traffic, and support marketing campaigns.
- You can control or disable cookies in your browser settings.
- Non-essential cookies (such as analytics and marketing) will only be used with your consent.
9. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data where appropriate.
- Object to certain processing, including marketing.
- Request restriction of processing or transfer of your data.
- Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
10. How to Contact Us
For privacy or data protection queries, please contact us at:
Email: contact@k1ngdetailing.co.uk
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: 08/09/2025